At Kablers Schuhe, we strive to deliver your new footwear as quickly and securely as possible. Please review our shipping policies below to understand how we handle your order.
1. Shipping Options & Costs
We offer several shipping methods to suit your needs. Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
- Standard Shipping: Our most economical option. Ideal for non-urgent orders.
- Cost: Calculated at checkout (Free on orders over $150)
- Express Shipping: For when you need your shoes sooner.
- Cost: Flat rate of $25.00
- Overnight Delivery: Available for select regions only. Orders must be placed before 12:00 PM (local time) for next-day delivery.
- Cost: Flat rate of $45.00
2. Estimated Delivery Times
Delivery times are estimates and commence from the date of shipping, rather than the date of order.
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
- Overnight Delivery: 1 business day (orders placed by 12:00 PM)
Please note: Business days are Monday through Friday, excluding public holidays.
3. Order Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
4. International Shipping
We are proud to ship Kablers Schuhe globally.
- International Standard: 10–20 business days
- International Express: 5–10 business days
Customs, Duties, and Taxes:Kablers Schuhe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
You can track your order status directly on our website under the "My Account" section or by visiting the carrier's tracking portal.
6. Handling Delays & Lost Shipments
While we do our best to ensure timely delivery, external factors (weather, carrier delays, customs processing) may occasionally cause delays.
- Delayed Packages: If your package has not arrived within the estimated timeframe, please contact us so we can investigate with the carrier.
- Lost or Damaged Packages: If your order is lost in transit or arrives damaged, please contact us immediately. Please save all packaging materials and damaged goods before filing a claim.
7. Contact Us
If you have any questions about your order or our shipping policy, please contact our support team:
- Email: support@kablersschuhe.com
- Hours: Monday – Friday, 9:00 AM – 5:00 PM EST